Privacy Policy

Welcome to the Privacy Policy of BoardStay. We recognize the importance of protecting your personal information and are committed to ensuring its confidentiality, security, and compliance with applicable privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR), among others. This Privacy Policy outlines how BoardStay collects, uses, and safeguards the personal information you provide when using our hotel booking services.

Information We Collect

• Personal Identification Information: Name, email address, phone number, and billing details are required to process bookings and communicate with you.
• Booking Information: Hotel preferences, booking dates, and related transaction details.
• Technical Information: IP address, browser type, and operating system, which help us enhance user experience and security.
• Cookies and Tracking: Our website uses cookies to improve functionality and provide you with personalized content. For more details, review our Cookie Policy available on request.

Use of Collected Information

We use the collected data to facilitate and improve our services, assist with booking transactions, provide customer support, send promotional offers with your consent, and protect against fraud. Additionally, certain data is analyzed to understand customer preferences and market trends.

Access, Modification, and Deletion of Information

We acknowledge your rights to access, modify, and request the deletion of your personal information as allowed by applicable privacy laws. To access or modify your information, please contact our support team at [email protected]. If you wish to delete your personal data, submit a request, and we will process your request subject to any legal or contractual obligations.

Data Retention Policy

BoardStay retains your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once information is no longer needed, we will securely dispose of it in accordance with industry standards.

Security Measures

The security of your personal data is paramount to us. BoardStay implements industry-standard security measures, such as encryption, access control, and secure data storage, to protect your information from unauthorized access, data breaches, and misuse.

Data Sharing and Third-Party Services

We may share certain personal data with trusted third-party service providers who assist us in processing transactions and delivering services. These third parties are bound by confidentiality agreements and are not permitted to use your information for any unauthorized purposes. BoardStay does not sell your personal information to third parties.

Children's Privacy

Our services are not intended for children under the age of 13. BoardStay does not knowingly collect personal information from children under 13. If we become aware of any such data in our records, we will take prompt action to delete it unless legally obligated to retain it.

Policy Changes and Updates

BoardStay reserves the right to amend this Privacy Policy at any time. Updates will be reflected with a new effective date: 01/26/2025. We encourage you to review this policy periodically for any changes. By continuing to use our services, you acknowledge and agree to the current version of this Privacy Policy.

Contact Information

For inquiries or concerns regarding this Privacy Policy or your personal data, please contact BoardStay at:
Email: [email protected]
Address: W3704, Sylvester Road, 53566, Monroe, United States